Coronavirus updates and guidance for dental providers in Alaska

Jan. 14, 2022

Delta Dental of Oregon understands the disruption and uncertainty our providers are facing due to coronavirus (COVID-19) and would like to share resources to keep you informed.

• For announcements regarding dental practices, we recommend visiting the American Dental Association (ADA) and Oregon Dental Association (ODA) websites
• For information and data on COVID-19, we recommend visiting the Oregon Health Authority (OHA) and the Centers for Disease Control (CDC) websites

Teledentistry and processing

DDOR will benefit limited oral evaluations completed via tele-dentistry.

Please submit the claim using CDT code D0140 Limited Oral Evaluation - problem focused, to describe the treatment rendered. Reimbursement will be based on your contracted fees.

If you are conducting the exam via tele-dentistry, we ask that you include the corresponding location code based on whether the encounter took place in real-time:

• D9995 teledentistry – synchronous; real-time encounter
• D9996 teledentistry – asynchronous; information stored and forwarded to dentist for subsequent review

Please note that the above teledentistry codes (D9995 and D9996) are still considered inclusive of the exam.

Frequency Limitations: Limited exams will not impact coverage for a recall or comprehensive exam later in the year.

Please be mindful of maintaining appropriate chart notes for these encounters.