Additional benefits

Get complete identity protection

For no extra cost, you can get complete identity protection through IDX Identity.

Medical identity theft is one of the fastest growing crimes in America. In addition to financial data, sensitive personal information can be used for profit. We want to help keep you and your data secure.

IDX Identity is the only identity protection service that includes MIDAS™ technology to monitor health claims. Like credit monitoring for healthcare, MIDAS helps you spot false claims early and investigates fraud or theft before it can cause you or your family harm.

How it works

IDX Identity constantly scans to detect suspicious activity related to your identity. Any change triggers an alert notification so you can take action right away.

You can access all your monitoring in one app:

• Single-bureau credit monitoring
• MIDAS health claims monitoring
• CyberScan™ dark web monitoring
• Social Security Number tracing
• Change in address
• Court records and payday loans

To sign up, log in to your Member Dashboard and follow the links to IDX Identity. Be sure to have your member ID card with you. If you currently have a MIDAS account, simply re-enroll in IDX Identity for full financial and medical monitoring.

Enhanced benefits for members with special healthcare needs

The World Health Organization reports that 10% of the world’s population has a disability. Yet, two-thirds of these individuals can’t easily get the dental care they need — despite having higher risks of oral health issues. We’re working to change that.

Starting Jan. 1, 2024, Delta Dental of Oregon and Alaska offers qualifying members with Intellectual and/or Developmental Disabilities (IDD) extra dental benefits that make it easier to get the care they need and have a positive experience at the dentist.

Any fully insured adult or child member can access these extra benefits throughout the plan year.

Enrolling a member

To enroll a member in the Intellectual and/or Developmental Disabilities enhanced benefit, please call the Delta Dental Customer Service team at 888-371-8906.

Passport Dental

If you have the Passport Dental benefit, no matter where in the world you travel, you can get quality dental services. You'll have access to a network of qualified dental providers for ongoing care or emergencies.

Within the U.S.

To find a dental provider while traveling within the U.S., members may call AXA Assistance toll-free at 888-558-2705 and identify themselves as Delta Dental members. An English-speaking operator will refer them to a dental professional. Operators are available 24 hours a day, seven days a week.

Outside the U.S.

To find a dental provider while members are traveling outside the U.S., they may call AXA Assistance collect at 312-356-5971 and identify themselves as Delta Dental members. An English-speaking operator will refer them to a dental professional. Operators are available 24 hours a day, seven days a week. Please keep in mind that dentists referred by AXA Assistance are not considered participating dentists, therefore nonparticipating coverage limits apply.

Download brochure for more details

Oral Health, Total Health

If you have diabetes or are pregnant in the third trimester, you can get extra dental care through Oral Health, Total Health. Diabetes increases the risk of cavities, gum disease, tooth loss, dry mouth and infection. And, pregnant women who have periodontal disease are more likely to have premature and underweight babies.

Pregnant women and patients with diabetes can enroll in the Oral Health, Total Health program by calling Delta Dental Customer Service at 888-217-2365 or by filling out the enrollment form included with in the Oral Health, Total Health brochure.